Updated October 18, 2026 · ForgeCue Editorial Team
EngageBay vs GetResponse
EngageBay
Higher score in this comparison
GetResponse
EngageBay vs GetResponse: the differences
| Compare | EngageBayReviewVisitVisit | GetResponseReviewVisitVisit |
|---|---|---|
| Price at 1,000 contacts | $64.99 | €16 |
| Price at 10,000 contacts | $119.99 | €69 |
| Free plan limits | 250 contacts, up to 15 users | Free forever: up to 500 contacts, 2500 newsletters per month |
| Integrations | 250Higher | 170 |
| Free trial length | Not confirmed | 14 days |
| Compliance certifications | GDPR, DPF | Not confirmed |
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Key differences
- EngageBay scores higher overall: 9.4 vs 9.2.
- Integrations is higher at EngageBay: 250 vs 170.
- Support channels: only EngageBay offers Phone.
- Founded is lower at GetResponse: 1998 vs 2017.
- Audience: only EngageBay offers Beginners.
- Pricing model: only GetResponse offers Free trial.
Our verdict on each
EngageBay
EngageBay suits small businesses and beginners seeking CRM and help-desk tools with a free entry point. Its free plan allows 250 contacts, up to 15 users, giving a clear starting check on contact and user allowances before reviewing paid tiers for your growing team.
GetResponse
GetResponse suits small businesses that want email campaigns and a small store in the same account, and it lets them try it first. The entry plan starts at €16 a month, and the free plan costs nothing to keep, with a 14 trial on paid plans.
Score breakdown
| Area | EngageBay | GetResponse |
|---|---|---|
| Cost | 9.7HigherEngageBay lists a per-user starting price of $14.99. | 9.1Entry plan of €16 reads low, but €69 at higher contact counts runs above €49. |
| Offer | 9.5HigherEngageBay lists CRM and help-desk coverage as CRM and help desk. | 9.1 |
| Trust | 8.3EngageBay lists compliance coverage as GDPR and DPF. | 9.8Higher |
Licences and countries
| Country | EngageBay | GetResponse |
|---|---|---|
| Headquarters | United States | Poland |
Price as your list grows
| Fact | EngageBay | GetResponse |
|---|---|---|
| Price at 1,000 contacts | $64.99, then $119.99 (+85%) | €16, then €69 (+331%) |
A third option
ActiveCampaign has integrations at 1,000, against 250 for EngageBay and 170 for GetResponse.
ActiveCampaign reviewSources behind this comparison
EngageBay
- engagebay.com: 11 facts, checked September 28, 2026
GetResponse
- getresponse.com: 9 facts, checked September 26, 2026
- en.wikipedia.org: 2 facts, checked September 26, 2026
How they place
| Ranking | EngageBay | GetResponse |
|---|---|---|
| Email marketing software | 2 of 100 | 7 of 100 |
Every fact side by side
| Fact | EngageBay | GetResponse |
|---|---|---|
| Audience | Small business, BeginnersCovers more | Small business |
| Pricing model | Free plan | Free plan, Free trialCovers more |
| Legal entity | EngageBay Inc. | GetResponse S.A. |
| Headquarters | United States | Poland |
| Founded | 2017 | 1998Lower |
| Support channels | Email, Chat, Phone, Help centreCovers more | Email, Chat, Help centre |
Website builders
| Fact | EngageBay | GetResponse |
|---|---|---|
| Price from | Not confirmed | €16 |
| Free plan | Yes | Yes |
| E-commerce plan price | Not confirmed | €54 |
| Transaction fee | Not confirmed | 0% |
| Templates | Not confirmed | from 100 |
| Builder type | Not confirmed | Site, Store, Landing |
Business tools
| Fact | EngageBay | GetResponse |
|---|---|---|
| Usage limits | Not confirmed | Unlimited monthly email sends |
| Tool type | Not confirmed | Automation |
Where each stands against the rest
| Fact | EngageBay | GetResponse | Median |
|---|---|---|---|
| Free trial length | Not confirmed | 14 daysat the median | 14 days |
| Integrations | 250above the median | 170above the median | 150 |
Median across 30 listed software products.
Pros and cons
EngageBay
Pros
- The listed allowances of 250 contacts, up to 15 users give you a clear free entry point to review contacts and users before paying.
- The listed total of 250 integrations helps you judge how EngageBay might sit alongside tools you already use.
- Contact based pricing at $64.99 and $119.99 gives you separate listed points for larger contact needs.
Cons
- The included allowances are capped at 250 contacts, up to 15 users, so a growing list or a larger team may need to look beyond the entry allowances.
- EngageBay at $14.99 is higher than Nutshell at $13, which matters when you compare per-user starting prices.
GetResponse
Pros
- A free plan is included, covering Free forever: up to 500 contacts, 2500 newsletters per month.
- Entry plan of €16, and €16 at lower contact counts, sits under the site median of €21.49.
- Store tools sit in the same account, with site, store and landing builder types, from 100 templates and a 0% transaction fee.
Cons
- Cost climbs fast with list size: €69 at higher contact counts sits above the site median of €49, ranking 6 of 10.
- Support runs on email, chat and help centre only, so there is no phone line for urgent campaign problems.
- The free plan covers Free forever: up to 500 contacts, 2500 newsletters per month, so a growing list means moving to a paid tier.
Who each suits
EngageBay
Who it suits
- Small businesses comparing CRM and help-desk options, with EngageBay listing coverage as CRM and help desk.
- Beginners wanting a free entry point with stated allowances of 250 contacts, up to 15 users and audience focus of small business and beginners.
- Teams that value many connections alongside clear tiers, with 250 integrations and Free, Basic, Growth, Pro.
Who should look elsewhere
- If a lower listed per-user starting price is your main concern, check Nutshell at $13 against EngageBay at $14.99.
- If your contact base already exceeds the free allowances of 250 contacts, up to 15 users, compare Bumpa and Dolisoft before settling on EngageBay.
GetResponse
Who it suits
- Small businesses that want email campaigns and a store without buying separate tools
- Owners who want to test a platform on the free plan before paying anything
- Teams that need 170 integrations across their other apps
Who should look elsewhere
- Budget-first teams: Mailjet lists $9 at lower contact counts, below GetResponse.
- Large lists on a tight budget: Postmark lists $15 at higher contact counts, well under €69.
- Teams wanting a wider free marketing suite: the HubSpot free plan covers Free tools for marketing, sales and service.
Current offers
GetResponse
Current offer
Free trial
Try free for 14 days: 14-day free trial
No credit card required
Source, checked September 26, 2026
Questions about each
EngageBay
What is EngageBay's per-user starting price?+
EngageBay lists a per-user starting price of $14.99. That figure describes the entry per-user price and sits alongside separate contact based prices. Check which pricing basis matches the option you are reviewing so you compare matching measures.
What does EngageBay charge at the lower listed contact volume?+
For the lower listed contact volume, EngageBay gives a price of $64.99. This is a contact based price, separate from the per-user starting price of $14.99. Confirm whether you are comparing contact pricing or per-user pricing before deciding.
GetResponse
What does GetResponse cost to start?+
The entry plan starts at €16 a month. At lower contact counts the price is €16, and at higher counts it rises to €69. A free plan is included, so a shop can look at the product before paying anything.
Is there a free plan, and what does it include?+
Yes, a free plan is included and it runs indefinitely. Free forever: up to 500 contacts, 2500 newsletters per month sets out what it covers, and paid plans add Unlimited monthly email sends. A 14 trial lets a team check the paid features before choosing a tier.