Updated October 18, 2026 · ForgeCue Editorial Team
EngageBay vs Monday.com
EngageBay
Higher score in this comparison
Monday.com
EngageBay vs Monday.com: the differences
| Compare | EngageBayReviewVisitVisit | Monday.comReviewVisitVisit |
|---|---|---|
| Price per user from | $14.99 | €9 |
| Free plan limits | 250 contacts, up to 15 users | Up to 2 seats, 3 boards, 3 docs |
| Plan tiers | Free, Basic, Growth, Pro | Free, Basic, Standard, Pro, Enterprise |
| Integrations | 250Higher | 200 |
| Free trial length | Not confirmed | 14 days |
| Compliance certifications | GDPR, DPF | Not confirmed |
Same on both: Free plan (Yes), Product (CRM, Help desk).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- EngageBay scores higher overall: 9.4 vs 9.1.
- Integrations is higher at EngageBay: 250 vs 200.
- Support channels: only EngageBay offers Email, Chat, Phone.
- Founded is lower at Monday.com: 2012 vs 2017.
- Audience: only EngageBay offers Beginners.
- Audience: only Monday.com offers Enterprise.
- Pricing model: only Monday.com offers Free trial.
Our verdict on each
EngageBay
EngageBay suits small businesses and beginners seeking CRM and help-desk tools with a free entry point. Its free plan allows 250 contacts, up to 15 users, giving a clear starting check on contact and user allowances before reviewing paid tiers for your growing team.
Monday.com
Monday.com suits small business and enterprise teams, with a plan ladder that starts on a free plan and entry paid seats at €9 per user. The trade-off is breadth: the free tier stops at Up to 2 seats, 3 boards, 3 docs, so growth means moving up the ladder.
Score breakdown
| Area | EngageBay | Monday.com |
|---|---|---|
| Cost | 9.7HigherEngageBay lists a per-user starting price of $14.99. | 9.5A free plan is listed and a free trial of 14 days precedes the €9 per user entry price. |
| Offer | 9.5HigherEngageBay lists CRM and help-desk coverage as CRM and help desk. | 8.7 |
| Trust | 8.3EngageBay lists compliance coverage as GDPR and DPF. | 8.8Higher |
How they place
| Ranking | EngageBay | Monday.com |
|---|---|---|
| CRM software | 2 of 161 | 11 of 161 |
| Help desk software | 2 of 51 | 6 of 51 |
Where these facts come from
EngageBay
- engagebay.com: 13 facts, checked September 28, 2026
Monday.com
- monday.com: 8 facts, checked September 26, 2026
- en.wikipedia.org: 3 facts, checked September 26, 2026
- latterly.org: 1 fact, checked September 26, 2026
- support.monday.com: 1 fact, checked September 26, 2026
Every fact side by side
| Fact | EngageBay | Monday.com |
|---|---|---|
| Audience | Small business, Beginners | Small business, Enterprise |
| Pricing model | Free plan | Free plan, Free trialCovers more |
| Legal entity | EngageBay Inc. | monday.com Ltd. |
| Headquarters | United States | Israel |
| Founded | 2017 | 2012Lower |
| Support channels | Email, Chat, Phone, Help centreCovers more | Help centre |
Email marketing
| Fact | EngageBay | Monday.com |
|---|---|---|
| Price at 1,000 contacts | $64.99 | Not confirmed |
| Price at 10,000 contacts | $119.99 | Not confirmed |
Business tools
| Fact | EngageBay | Monday.com |
|---|---|---|
| Price from | Not confirmed | €9 |
| Usage limits | Not confirmed | Free: up to 2 seats, 3 boards |
| Tool type | Not confirmed | Project management |
Where each stands against the rest
| Fact | EngageBay | Monday.com | Median |
|---|---|---|---|
| Free trial length | Not confirmed | 14 daysat the median | 14 days |
| Integrations | 250above the median | 200above the median | 77 |
Median across 81 listed software products.
Pros and cons
EngageBay
Pros
- The listed allowances of 250 contacts, up to 15 users give you a clear free entry point to review contacts and users before paying.
- The listed total of 250 integrations helps you judge how EngageBay might sit alongside tools you already use.
- Contact based pricing at $64.99 and $119.99 gives you separate listed points for larger contact needs.
Cons
- The included allowances are capped at 250 contacts, up to 15 users, so a growing list or a larger team may need to look beyond the entry allowances.
- EngageBay at $14.99 is higher than Nutshell at $13, which matters when you compare per-user starting prices.
Monday.com
Pros
- Plan choice is easy to read, since the ladder runs Free, Basic, Standard, Pro, Enterprise from the free tier to an enterprise tier.
- Connection breadth is the strongest argument, with 200 integrations listed for outside tools.
- It covers both CRM and help desk, so sales and support work can share the same workspace.
Cons
- Support runs on help centre only, so a team that wants phone or chat help has to look elsewhere.
- The free plan is a starting point rather than a home, since it allows Up to 2 seats, 3 boards, 3 docs and no more.
- Entry per user is not the lowest on this shortlist, because Freshsales lists $9 against Monday.com's €9.
Who each suits
EngageBay
Who it suits
- Small businesses comparing CRM and help-desk options, with EngageBay listing coverage as CRM and help desk.
- Beginners wanting a free entry point with stated allowances of 250 contacts, up to 15 users and audience focus of small business and beginners.
- Teams that value many connections alongside clear tiers, with 250 integrations and Free, Basic, Growth, Pro.
Who should look elsewhere
- If a lower listed per-user starting price is your main concern, check Nutshell at $13 against EngageBay at $14.99.
- If your contact base already exceeds the free allowances of 250 contacts, up to 15 users, compare Bumpa and Dolisoft before settling on EngageBay.
Monday.com
Who it suits
- Small businesses that want CRM, help desk and project management in a single workspace.
- Enterprise teams that want a documented path upward, since the plans run Free, Basic, Standard, Pro, Enterprise.
- Teams with a broad tool stack, since 200 integrations are listed.
Who should look elsewhere
- Buyers on the smallest per user budget, since Freshsales lists $9 per user against Monday.com's €9.
- Teams that need live phone or chat support rather than a help centre, who should also weigh CreatorHero at $39.99 and Infloww at $40 per user.
Questions about each
EngageBay
What is EngageBay's per-user starting price?+
EngageBay lists a per-user starting price of $14.99. That figure describes the entry per-user price and sits alongside separate contact based prices. Check which pricing basis matches the option you are reviewing so you compare matching measures.
What does EngageBay charge at the lower listed contact volume?+
For the lower listed contact volume, EngageBay gives a price of $64.99. This is a contact based price, separate from the per-user starting price of $14.99. Confirm whether you are comparing contact pricing or per-user pricing before deciding.
Monday.com
How much does Monday.com cost per user?+
Entry pricing starts at €9 per user. A free trial of 14 days comes first, so a team can evaluate the paid tiers without paying, and a free plan is also listed for anyone who would rather not run a trial. The site's median per user entry sits at €21.75, so Monday.com is priced under the middle of the market.
What is included in the Monday.com free plan?+
The free plan is listed, and it allows Up to 2 seats, 3 boards, 3 docs. That covers a short pilot for a small team, and beyond those caps a paid tier is needed. The paid ladder runs Free, Basic, Standard, Pro, Enterprise, so moving up means choosing a tier rather than pricing each area separately.