Updated September 29, 2026 · ForgeCue Editorial Team
Odoo vs Kartra
Kartra
Odoo
Higher score in this comparison
Where Odoo and Kartra differ
| Compare | OdooReviewSee alternativesSee alternatives | KartraReviewVisitVisit |
|---|---|---|
| Price per user from | €18.60 | $59 |
| Free plan | YesHas it | No |
| Plan tiers | One App Free, Standard, Custom | Essentials, Starter, Growth, Professional |
| Product | CRM, Help deskCovers more | Help desk |
| Free plan limits | One app, unlimited users | Not confirmed |
| Free trial length | Not confirmed | 14 days |
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Key differences
- Odoo scores higher overall: 9.3 vs 9.0.
- Free plan: only Odoo.
- Support channels: only Kartra offers Help centre, Community.
- Audience: only Odoo offers Enterprise.
- Pricing model: only Odoo offers Free plan.
- Product: only Odoo offers CRM.
Our verdict on each
Odoo
Odoo pairs a free plan with a Standard tier at €18.60 per user, which suits small businesses that want CRM and help desk in a single suite. Payroll is included, and the free plan gives One app, unlimited users. Support runs on email and chat.
Kartra
Kartra suits beginners and small businesses who want a site, a store and a help desk in a single subscription, but its entry price sits above the middle of the field. Entry pricing runs from $59, and the only no-cost look before paying is a trial.
Score breakdown
| Area | Odoo | Kartra |
|---|---|---|
| Cost | 9.4HigherThe Standard tier starts at €18.60 per user, under the site median of €21.75 and near the CRM median of €21.92. | 8.7The cost part of the score is 3 against 5.2 overall, and entry price ranks 177 of 199. |
| Offer | 9.0 | 9.4HigherA single subscription for site, store and landing, plus help desk and automation, with 100 templates to start from. |
| Trust | 9.4 | Not confirmed |
What we checked
Odoo
- odoo.com: 10 facts, checked September 26, 2026
- en.wikipedia.org: 1 fact, checked September 26, 2026
Kartra
- kartra.com: 10 facts, checked September 26, 2026
How they place
| Ranking | Odoo | Kartra |
|---|---|---|
| Website builders | 121 of 370 | 47 of 370 |
| Ecommerce platforms | 79 of 190 | 33 of 190 |
| Email marketing software | 35 of 100 | 10 of 100 |
| Help desk software | 15 of 51 | 6 of 51 |
Every fact side by side
| Fact | Odoo | Kartra |
|---|---|---|
| Audience | Beginners, Small business, EnterpriseCovers more | Beginners, Small business |
| Pricing model | Free plan, Free trialCovers more | Free trial |
| Legal entity | Odoo S.A. | Kartra Inc. |
| Headquarters | Belgium | United States |
| Founded | 2005 | Not confirmed |
| Support channels | Email, Chat | Email, Chat, Help centre, CommunityCovers more |
Website builders
| Fact | Odoo | Kartra |
|---|---|---|
| Price from | €18.60 | $59 |
| E-commerce plan price | €14.80 | $59 |
| Transaction fee | Not confirmed | 0% to 5% |
| Templates | Not confirmed | 100 |
| Builder type | Site, Store | Site, Store, LandingCovers more |
Business tools
| Fact | Odoo | Kartra |
|---|---|---|
| Usage limits | One app free | 500 contacts |
| Tool type | Project management | Automation |
Accounting software
| Fact | Odoo | Kartra |
|---|---|---|
| Payroll | Included | Not confirmed |
Email marketing
| Fact | Odoo | Kartra |
|---|---|---|
| Price at 1,000 contacts | Not confirmed | $119 |
Where each stands against the rest
| Fact | Odoo | Kartra | Median |
|---|---|---|---|
| Free trial length | Not confirmed | 14 daysat the median | 14 days |
Median across 81 listed software products.
Pros and cons
Odoo
Pros
- There is a free plan, and it comes with One app, unlimited users, so a small team can start at no charge.
- Payroll is included in the same suite, which saves a separate purchase for teams that need it.
- The Standard tier starts at €18.60 per user, under the CRM median of €21.92.
Cons
- Support runs on email and chat only, with no phone channel listed.
- The free plan covers One app, unlimited users, so adding another app means moving to the Standard tier at €18.60 per user.
- For a help desk alone, the Standard tier at €18.60 per user sits above the €17.10 median.
Kartra
Pros
- A single subscription covers site, store and landing, so a site, a store and a landing page do not need separate tools.
- Support runs on email, chat and help centre, which covers most questions without a call.
- Automation and a help desk sit in the same bundle as the builder, widening what the subscription covers.
Cons
- No free plan, so every feature has to be judged inside the trial.
- Entry pricing of $59 asks for more than the group median of €7.89 for website builders.
- Transaction fees run 0% to 5% on store sales, where the group median is 0%.
Who each suits
Odoo
Who it suits
- Small businesses that want CRM and help desk handled together, since crm and help desk covers both.
- Teams that want payroll in the same product, since payroll is included.
- Businesses of the kind beginners, small business and enterprise names, from beginners to enterprise teams.
Who should look elsewhere
- Freshsales, if the entry price decides it: it starts at $9 per user.
- Infloww, if a focused CRM is enough: it starts at $40 per user.
- CreatorHero, if you want a dedicated single purpose tool: it starts at $39.99 per user.
Kartra
Who it suits
- Beginners and small businesses in beginners and small business who want one paid subscription for site, store and support.
- Solo sellers who also want a help desk and automation in the same place.
- Buyers who would rather test a full plan than stay on a limited free tier.
Who should look elsewhere
- Shoppers on a tight budget: Ko-fi starts at $12.
- Sellers comparing in a local currency: Mitienda Uruguay starts at UYU 400.
- Automation buyers shopping elsewhere: Shafrik starts at XOF 9,900.
Current offers
Kartra
Current offer
Free trial
14 days free on any plan: 14 days
Limited time offer; trial limited to one trial per person per product; payment information must be on file before the account is created; 30-day hold period before a trial rebill counts as a sale
Source, checked September 26, 2026
Bonus
30-Day risk-free money back guarantee: 30 days
Applies to new customers; refund request must be made within 30 days of the start of a subscription; trial payments non-refundable
Source, checked September 26, 2026
Questions about each
Odoo
What does Odoo cost per user?+
Plans run One App Free, Standard, Custom. The Standard tier starts at €18.60 per user, and the general starting price is €18.60. That sits below the site median of €21.75 and below the CRM median of €21.92.
Is there a free plan, and what does it include?+
Yes, there is a free plan, and it comes with One app, unlimited users. The ceiling sits on apps rather than on seats, so a small team can run the CRM or the help desk at no charge. Past that, the Standard tier at €18.60 per user takes over.
Kartra
How much does Kartra cost to start?+
Entry pricing runs from $59, and the e-commerce plan price is $59. Both point at the same starting figure, so a shop and a plain site begin in the same place. Renewal is the number to watch once the trial ends.
Is there a free plan?+
No. There is no free plan, so the 14 day trial is the only no-cost way in. The builder, the store and the help desk can all be tried before anything is paid, which suits a buyer who wants to feel the templates out first.
Other options to compare
Other matchups
Kartra
Odoo