Updated October 17, 2026 · ForgeCue Editorial Team
Riibase vs SendPulse
Riibase
SendPulse
Higher score in this comparison
What sets them apart
| Compare | RiibaseReviewVisitVisit | SendPulseReviewVisitVisit |
|---|---|---|
| Price per user from | $19.95 | $8Lower |
| Free plan | No | YesHas it |
| Plan tiers | Starter, Pro, Enterprise | Standard, Pro, Enterprise |
| Product | CRM, Help deskCovers more | CRM |
| Free plan limits | Not confirmed | 15000 emails per month |
| Free trial length | 10 days | Not confirmed |
| Integrations | 6 | Not confirmed |
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- SendPulse scores higher overall: 9.2 vs 8.7.
- Price per user from is lower at SendPulse: $8 vs $19.95.
- Free plan: only SendPulse.
- Audience: only Riibase offers Enterprise.
- Audience: only SendPulse offers Beginners.
- Pricing model: only Riibase offers Free trial.
- Pricing model: only SendPulse offers Free plan.
- Product: only Riibase offers Help desk.
Our verdict on each
Riibase
Riibase suits small business and enterprise teams that want CRM with help desk in CRM and help desk across Starter, Pro, and Enterprise. Entry sits at Starter at $19.95 with trial cover of 10 and support through email, chat and phone for daily sales and service operations.
SendPulse
For multichannel outreach across email and messaging apps, SendPulse is a multichannel marketing automation platform with chatbots, CRM and automated journeys. It suits teams wanting routine replies, targeted follow-up and loyalty outreach managed together in one workspace without stitching separate tools together.
Score breakdown
| Area | Riibase | SendPulse |
|---|---|---|
| Cost | 8.7Entry clarity is helped by Starter at $19.95 with trial cover of 10. | Not confirmed |
| Offer | 8.7Coverage spans CRM and help desk with support through email, chat and phone and payroll marked included. | 9.7Higher |
| Trust | Not confirmed | 8.1 |
Pick Riibase if, pick SendPulse if
Pick Riibase if product matter most.
Pick SendPulse if price per user from and free plan matter most.
The bill, worked out
5 users for a year
Riibase
$1,197
60 × $19.95
SendPulse
$480
60 × $8
SendPulse costs $717 less.
Worked out from the stated prices and rates; your own total depends on how you use it. Facts checked September 28, 2026.
Where they rank in our lists
| Ranking | Riibase | SendPulse |
|---|---|---|
| CRM software | 1 of 161 | 9 of 161 |
A third option
ClearCRM has price per user from at $3.80, against $19.95 for Riibase and $8 for SendPulse.
ClearCRM reviewEvery fact side by side
| Fact | Riibase | SendPulse |
|---|---|---|
| Audience | Small business, Enterprise | Beginners, Small business |
| Pricing model | Free trial | Free plan |
| Headquarters | Not confirmed | United States |
| Founded | Not confirmed | 2015 |
| Support channels | Not confirmed | Email, Chat, Help centre, Community |
Accounting software
| Fact | Riibase | SendPulse |
|---|---|---|
| Price from | $19.95 | Not confirmed |
| Users included | 5 | Not confirmed |
| Payroll | Included | Not confirmed |
| Bank feeds | Yes | Not confirmed |
Business tools
| Fact | Riibase | SendPulse |
|---|---|---|
| Usage limits | Not confirmed | 15,000 emails per month |
| Tool type | Not confirmed | Social, Chatbot |
Where each stands against the rest
| Fact | Riibase | SendPulse | Median |
|---|---|---|---|
| Price per user from | $19.95below the median | $8lowest quarter | $25 |
| Free trial length | 10 dayslowest quarter | Not confirmed | 14 days |
| Integrations | 6lowest quarter | Not confirmed | 77 |
Median across 81 listed software products.
Pros and cons
Riibase
Pros
- Covers CRM and help desk, so CRM records and help-desk tickets stay in shared view for daily work across teams.
- Support spans email, chat and phone, giving email plus chat plus phone paths without added routing.
- Payroll is marked included, which keeps pay activity inside the same workspace for operators.
Cons
- Free plan is absent, so evaluation rests on trial cover of 10 before Starter at $19.95 applies.
- Trial cover of 10 sits below the site median of 14, so testing time feels tight.
- Integration scope of 6 can feel narrow for teams that connect many tools, unlike broader picks such as Maniana AI.
SendPulse
Pros
- Combines email, SMS, web push and chat automation together
- Links campaigns and chats to a shared CRM pipeline
- Chatbots answer routine questions and keep full history
Cons
- Juggling email plus messaging channels takes more initial setup
- Complex customer chats still need handoff to your team
- Broad automation toolkit may feel heavy for very simple outreach
Who each suits
Riibase
Who it suits
- Small-business teams that pick Riibase over Bumpa for CRM and help desk with payroll marked included.
- Enterprise teams that pick Riibase over Dolisoft for email, chat and phone covering email, chat, and phone.
- Service led teams that pick Riibase over Maniana AI for help-desk joined with CRM in CRM and help desk.
Who should look elsewhere
- Teams that need lasting free access may prefer Maniana AI because Free plan is absent at Riibase.
- Teams that need very long evaluation may prefer Dolisoft because trial cover of 10 is compact.
SendPulse
Who it suits
- Teams managing email plus messaging conversations
- Shops encouraging repeat purchases with automated follow-up
Who should look elsewhere
- Senders wanting email alone without messaging automation
Current offers
Riibase
Current offer
Discount code
25% OFF on all plans with code WELCOME25: 25%
Use coupon code WELCOME25 to redeem before 31 December 2026
Source, checked September 28, 2026
Questions about each
Riibase
What does Riibase cost at entry?+
Starter entry is listed at $19.95, with Pro and Enterprise positioned above it in Starter, Pro, Enterprise. Free plan is absent, so paid entry starts at Starter and trial cover of 10 is the path to review fit before committing to billing.
Is there a free plan?+
Free plan is absent, so there is no lasting no cost tier to run the workspace over time. The listed route is trial cover of 10, then paid entry through Starter at $19.95 within Starter, Pro, Enterprise. Teams that need ongoing free use should look at Maniana AI instead.
SendPulse
What does SendPulse sell?+
SendPulse provides email campaigns plus SMS, web push and automated chat messaging. Your list, messages and reports share one workspace. The goal is steady outreach that guides contacts toward purchase and repeat buying.
Which marketing channels does it cover?+
You can work with email, SMS, web push and automated chat for messaging apps. A customer action can trigger replies across channels in one journey. Your team steps in when a conversation needs human judgment.